Service Go Assist
Service GO Assist and Service Go Assist Plus have been specifically designed as simple cost effective ways of quickly extending your in-house teams capability to provide enterprise level support for your Service Now Instances.
Whilst HI and the Service Now community provide great ad-hoc support resources they do not meet the requirements of organisations who need a more service orientated approach where SLA’s and quality of service are paramount for the continuity of business services across the organisation.
Service Go Assist and Service Go Assist Plus provide your business with a robust 1st, 2nd and 3rd line support and maintenance services that provides end-to-end assurance, continuity and consistency for your Service Now Instance support. In short Service Go Assist delivers enterprise level knowledge, experience and expertise exactly when and where you need it.